The safety of our team, the community and anyone who uses our services is of primary importance to us. We want to play our part in controlling the spread of Coronavirus and help protect the customers who use us, our team and our families. We have completed a COVID Risk Assessment and will keep this under constant review.
Our offices will re-open on Monday 9th November 2020 but visits are by appointment only. We will have COVID-19 prevention measures in place when you arrive, and this will include the wearing of face coverings and social distancing. You can click here to read our updated Covid Secure Policy which details the latest government guidelines and advice on track & trace.
Any visitors to our office will be requested to scan our COVID QR code using the NHS COVID App; this will help trace any visitors in the event of the Coronavirus Test and Trace process being implemented.
Face-to-face meetings, market appraisals or viewings will only take place where we have established that no party is suffering from any Coronavirus symptoms, has been advised to self-isolate or has travelled outside the UK to any country on the quarantine list.
Where an appointment is taking place, there will be some changes to allow us to be COVID-Secure. We will confirm all details ahead of the meeting so that you are aware of what will happen. This process must be followed on all occasions.
We review national and localised guidance on a regular basis and will make changes to our processes and procedures as required.