Guide for Landlords

Whether you're an experienced landlord or letting your first property, with over 170 pieces of legislation governing lettings services, it is important to choose an agent who is fully conversant with all the legal requirements to protect both you and your investment.

Unlike the other nations in the UK, in Wales, private and public landlords are regulated by Rent Smart Wales, a licencing authority hosted by Cardiff Council in partnership with the 22 Welsh local authorities to ensure compliance with legislation. As a landlord you must be registered with Rent Smart Wales and letting agents, and landlords who let and manage properties themselves, must be licensed with the authority too. We employ the best staff to provide guidance in valuing your investment and ensuring that the right tenant is sourced for you.

Our lettings service is managed by Harriet Eccles who is Rent Smart Wales Approved. We offer three tiers of service:

Tenant Find Only Service

  • Fully referenced tenants
  • Preparation of tenancy agreement
  • Collect and hold a bond
  • Arrange a date for tenant move-in
  • Collect and submit the first month's rent statement and arrange payment of future rent
  • The landlord remains responsible for all maintenance enquiries and management

Tenant Find and Rent Collection Service

  • Fully referenced tenants
  • Preparation of tenancy agreement
  • Collect and hold a bond
  • Arrange a date for tenant move-in
  • Rent collection, payment and monthly rent statement
  • The landlord remains responsible for all maintenance enquiries and management

Fully Managed Property Service

  • Fully referenced tenants
  • Rent guarantee insurance (optional extra)
  • Preparation of tenancy agreements
  • Organise mandatory certificates for example: gas, electrical and EPC
  • Keep all mandatory certificates for the property up to date
  • Collect and hold a bond
  • Rent collection, payment, and monthly rent remittance
  • Manage any arrears which may arise during the tenancy
  • Arrange the tenant check-in and check-out
  • Notify the local authorities and utility providers of check-in and check-out (except telephone and tv licence).
  • Undertake regular Property Inspections
  • Property maintenance support
  • Manage tenant queries
  • Manage all negotiations between Landlord and Tenant

Optional extras at an additional cost

  • Serve a Notice of Possession
  • Mandatory certificates
  • Tax statement
  • Detailed photographic inventory
  • EPC
  • Rent Guarantee

Landlord Fees:

Tenant Find Only Service: 1 month’s rent inclusive of VAT

Tenant Find & Rent Collection Service: 50% of first month's rent + VAT (min of £375) + 9% of monthly rent + VAT (min of £37.50 pm)

Fully Managed Service: 50% of first month's rent (min of £375) + 10% of monthly rent + VAT (min of £37.50 pm)

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