We take pride in offering an exceptional service and are pleased to receive many excellent testimonials but equally, we are willing to learn and adapt to any constructive criticism that we may receive. In addition to receiving client testimonials inhouse, we have joined the ESTA’s independent estate agency review site and encourage anyone who uses our service to leave an honest assessment of their experience so that we might further improve our service in the future.
Here are a selection of our testimonials and if you'd like to see more, please visit the ESTA's.
" We enjoyed working with Kate to sell our house, she is both professional and friendly in her approach. Kate gave us accurate and sensible advice and was always on hand when we needed guidance, we wouldn’t think twice about selling through Kate again. "Mr and Mrs Twohig
" Kate Taylor is without doubt the most professional and skilful estate agent in the area. During our house sale she was very approachable, friendly and sensitive to our requests during this stressful experience. Kate’s knowledge and expertise helpfully navigated and supported us through the journey of selling our home with her excellent communication and organisational skills as well as her tenacity. Her calm manner places you at ease and Kate always went above and beyond her estate agent role to ensure the sale went smoothly. Her professionalism and commitment was head and shoulders above her competitors and we would have no hesitation in recommending her services. An exceptional and committed professional. "S & J Heal
" Kate was approachable, friendly and efficient when she first came to make a bid for handling the sale of my house. She made a good impression, and this was confirmed in all further dealings with her. "R. Eccleston
" We have had the pleasure of dealing with Kate Taylor with regard to selling our property, she is always very helpful, professional and attentive, dynamic in her approach and constantly seeking ways to maximise sales opportunities. "Mr and Mrs Small
" I have known Kate Taylor for nearly 6 years. She handled the sale our house and also sold us our current home. Kate’s professionalism, advice and moral support throughout the process was invaluable. Recently when looking to sell our current house she was the first person I called request she handle our sale. "Mrs Gill Williams
" During both the sale and purchase of my properties, I found Kate to offer an outstanding service. Kate is very much an expert on the local letting market and offered invaluable information to help me through the process. During her time with a previous employer, Kate had been pivotal in winning the Gold Award for best Estate Agent in Wales at the Guild Annual Awards in London. Kate is friendly, knowledgeable and very professional - I could not recommend her highly enough. "Mr G. Harris
" I write this commendation without prompt or request in my capacity as a former colleague and co-worker of Kate Taylor, the company director. I wholeheartedly commend Kate’s practice to the community of Abergavenny. The work done for you will undoubtedly be rooted in thoroughness, attention to detail, and yet be delivered with timely efficiency. If you appoint Taylor & Co., I know that you will be pleased with your decision right from the off. Estate agents often throw around clichéd phrases and claims to excellence but with Kate Taylor’s company I’m quite sure that you will experience a sincere care for you as a client, your own ‘moving story’, the quality of promotion of your home, and an overall positive moving experience. If you worry about the potential pitfalls and setbacks in moving, let me reassure you that Taylor and Co. will take worries ‘off your plate’, seek and find solutions to each hurdle, always seeking your best until you achieve your goal. Whether a landlord or a seller, a buyer or prospective tenant you will find Taylor and Co. a delight to do business with. "Mr G. Fairman-Bourn
" We used Taylor and Co to sell our house recently. Throughout the process Kate was a constant source of help with her ever present pleasant and professional manner. We unfortunately lost our Buyer on 2 occasions due to a failure in the downstream chain, but this was no fault of Kate who demonstrated continuous enthusiasm to help us secure another Buyer. We would have no hesitation in recommending Taylor and Co to handle your house sale. "Chris and Steph Jones